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Submit a Ticket

Overview

The Submit a Ticket page allows you to create support tickets. If you want to raise an issue to Eco-Movement, use this page to create a ticket. For example, if there is a technical problem or if you have a question, you can create a new ticket.

Submit a ticket page in the support portal

Create a Ticket

To create a ticket:

  1. In the Home page, click Submit a ticket.
  2. In the Subject text field, enter the subject for your ticket.
  3. From the Category drop-down menu, choose the category that is related to your issue.
  4. From the Urgency drop-down menu, choose a priority for your ticket, if required.
  5. In the Description text field, describe your ticket.
  6. In the Attachments section, attached a document, if any.
  7. Click Submit.

Note

The Subject and Category fields are mandatory for adding a ticket.

When there is an update to your ticket, Eco-Movement will send you an email notification.